Privacy Policy

HCS Oxford Limited, as a Data Controller, is bound by the requirements of the General Data Protection Regulations (GDPR).

This privacy statement explains how your personal data is handled by HCS Oxford Limited whilst you browse our website and your options regarding the ways in which your data is to be used.

Registration and completing forms

We collect information about you when you fill in any of the forms on our website i.e. sending an enquiry or signing up for future mailings. Website usage information is collected using cookies.

When submitting forms on our website we use a third-party software provider for automated data collection and processing purposes, they will not use your data for any purposes and will only hold the data in line with our policy on data retention.

The information is primarily used for administration/sales purposes so we can process your enquiry. We maintain strict security standards and procedures with a view to preventing unauthorised access to your data by anyone, including our employees.

Transferring/sharing your data

We will not disclose your personal information unless we need to do so to handle your query.


Cookies are pieces of information that a website transfers to your computer’s hard drive for record keeping purposes. Cookies are very common, being used to improve how a website works. Cookies contain information that can be used on particular sites and to tailor a visitor’s experience on the website or provide data that can be used for analysis by our web servers.

Most browsers are initially set to accept cookies. If you would prefer, you can set your browser to disable cookies or to inform you when they are set. However, you may not be able to take full advantage of our website if you disable them.

Our website may use cookies to monitor website usage. This statistical information allows us to manage and develop our website, for example to improve usability, or measure the popularity of a given web page. The information gathered does not identify you personally. Cookies cannot read data off your hard disk or read cookie files created by other sites or damage your system.

Cookies and the law

Our approach, your choice. European privacy laws came into force in 2012 which require websites to inform users when placing ‘cookies’ on visitor’s computers, mobiles or other devices.
The Information Commissioner’s Office (ICO) is the organisation in the UK responsible for regulating the law. HCS Oxford Limited is committed to providing our website visitors with a clear understanding of how and why we use cookies. For your information, here are the steps that you can take to disable cookies. If you have concerns regarding any aspect of the way in which we deploy cookies on this website, please contact us.

How we use cookies

Our website uses cookies for two purposes: to monitor website usage and to store individual preferences for the site.

How to disable cookies

Please note, turning cookies off at the browser level could disable cookies on ALL sites you visit, and therefore disable functionality on other sites that use cookies.

Google AdWords remarketing

Our website may, from time to time, use Google AdWords and remarketing services to advertise on third-party websites to users who have previously visited our website. This could be an advertisement on the Google search results page of a site within the Google Display Network.

Please note that third-party vendors, including Google, use cookies to serve ads based on past visits to our website. Any data collected will be used in accordance to the HCS Oxford Limited Privacy Policy and Google’s own policy.

You can set your preferences for how Google advertise to you using the Google Ad Preferences page, and you can also opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

Data for direct marketing

We would like to send you information about our products (or services) which may be of interest to you. We may provide information on:

  • Products (and services) that may be of interest.
  • Changes and improvements happening within HCS Oxford Limited.

Should you decide to change your mind on receiving such communications, select the opt-out option/unsubscribe in the marketing communication or contact our Data Protection Officer – detailed below.

Amend/update information

If you believe that any information held by us about you is incorrect or incomplete you should write to the Data Protection Officer- Lesley McLean (contact details below). Any information which is found to be incorrect will be corrected as soon as possible. Should you wish to access the data we hold about you at any time, you are welcome to contact our Data Protection Officer and make your request for a copy of the data. Any such request will be processed in accordance with the relevant data protection and privacy legislation.

Retention of data

We will retain the data you give us for differing periods of time dependent on the reason you have supplied it to us, whether there is a need to retain the data and in accordance with our data retention policies. Such time frames will be guided by industry best practice and other relevant legislation.
Notification of changes to the Privacy Policy We may change the content of our website at any time and without notice and consequently our Privacy Policy may change at any time in the future. We will keep our Privacy Policy under regular review and will place any updates on this page. This Privacy Policy was last updated June 2018 and is version number 1.1 in line with GDPR guidelines. Please ensure you familiarise yourself with it from time to time.

The Data Protection Officer

Lesley McLean
HCS Oxford Limited
Honeyduke House
61 Mill Street